Frequently asked questions
1. What materials are your jewelry made from?
All of our jewelry is crafted from 925 sterling silver, plated with 14K or 18K gold for a lasting shine and premium finish.
Our entire collection features lab-tested VVS Moissanite stones, known for their brilliance, clarity, and ability to pass the diamond tester. Each piece is designed for both everyday wear and luxury occasions.
2. Is your jewelry waterproof or tarnish-resistant?
Our jewelry is water-resistant, not fully waterproof.
It’s safe for light daily wear and accidental contact with water,
but we recommend avoiding swimming, showering, or sea water exposure to preserve the gold plating and shine.
Each piece is crafted from 925 sterling silver with 14K or 18K gold plating, and set with VVS Moissanite stones for lasting brilliance.
3. Do you ship internationally?
Yes – we offer worldwide shipping on all orders.
Shipping costs are calculated at checkout, and you can choose between Standard and Express delivery options.
4. How long does shipping take?
- Processing Time: 1–3 business days
- Shipping Time: 5–7 business days (worldwide)
All orders include tracking information and insured delivery to ensure your package arrives safely.
5. Can I return or exchange my order?
Yes, you may return or exchange within 14 days of delivery.
Items must be unworn and in original condition. Contact us to initiate a return.
6. Will I have to pay customs or import taxes?
In most cases, no. However, some countries may charge customs fees based on local regulations. These are the buyer’s responsibility.
7. How do I know my ring/bracelet/necklace size?
Visit our Size Guide page for clear international size charts (US & EU) and measuring tips for rings, bracelets, and chains.
8. Are the gemstones real diamonds?
We use VVS Moissanite in our luxury line – a premium, diamond-tested stone that passes diamond testers and offers incredible sparkle without the high cost.
9. Can I shower or swim with my Moissanite jewelry?
Our Moissanite jewelry is water-resistant, meaning it can handle everyday splashes or rain.
However, we recommend avoiding showers, pools, or sea water to preserve the gold plating and long-term shine of your pieces.
10. I ordered the wrong item/size. Can I change my order?
If your order hasn't shipped yet, contact us as soon as possible, and we’ll do our best to update it.